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This is where you access all your step-by-step tutorials.
​For your own use and for sharing with your staff.

TUTORIALS
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​Get you review game on rails with ease, in minutes


​Initial Setup
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Getting you up and running in minutes
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Quick Start Guide
​- Get to know your way around (2 min.) Overview VIDEO

Account setup
​​1) Linking your preferred review platforms (3 min.) Step-by-Step VIDEO
​2) Setup your Review collection page (3 min.) Step-by-Step VIDEO


​How You Get Reviews

The best ways to collect reviews
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Who in your office should collect reviews?

Every review you collect adds value to your business. From the day you get it until the day you sell or retire.
It is the only marketing effort that compounds over time. As the more great reviews you have the bigger the impact they have on growing your business.

To get the most reviews and the most consistent collection of reviews.
We suggest you get your entire staff to participate. You might even highlight those employees who collect the most reviews. Like an "Review Collector of The Month" that gets celebrated in your break room.

In the day-to-day the 2 positions most poised to get you tons of reviews are:
Your frontdesk staff and assistants.
As they can often find ways to engage with your patients on how their experience was and ask for their feedback.

Remember: Each review you get is a free endorsement that you will have forever.

Get as many as you can - Find creative ways to ask for and collect reviews.

Getting started collecting reviews
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1) How to use QR codes to get reviews (2 min.)  Step-by-Step VIDEO
2) How to use tablets to get reviews (2 min.)  Step-by-Step VIDEO
3) How to use Email and Text (3 min.)  Step-by-Step VIDEO
4) Other ways to collect (2 min.)  Step-by-Step VIDEO
​(Email signature, on your invoice, What other communications do you use where it would be fitting to ask for feedback or a review?)


​10X - 20X The Value of Your Reviews

Get the most business value from your reviews
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Getting great reviews on the right platforms is just the beginning of the value generated for your business.
When you use your reviews in the right places you can easily 10X and 20X the value of your reviews.
Here are some very effective, easy to implement and cost efficient ways to maximise your ROI on your reviews.

Getting started collecting reviews
1) How to use QR codes to get reviews (3min.) PDF GUIDE
2) How to use tablets to get reviews (3min.) PDF GUIDE
3) How to use Email and Text (3min.) PDF GUIDE
4) Other ways to collect  (3min.) PDF GUIDE


​How to respond to negative feedback & Reviews

Handle negative comments, feedback or reviews with grace
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5 Tips to better handle any negativity (3min.) PDF GUIDE
1) How to use QR codes to get reviews
2) How to use tablets to get reviews
3) How to use Email and Text
4) 
​5) 


​Have a question not answered above?

We are always here to help
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